Known Issues
DO NOT USE A MOBILE DEVICE TO SUBMIT CONTENT IN YOUR ELEARNING COURSE!

Date Posted: January 20, 2014

This includes assignments, tests, quizzes, discussion board postings, journal, blog, and wiki entries, or anything else that may be graded. Our eLearning system does NOT support mobile browsers, and submitting content while using a mobile browser could result in a failing grade for your submission.

If you must rely on using your mobile device to participate in your online course, you may be interested in downloading Blackboard’s Mobile Learn app. It is available for both iOS and Android. The app is free to download but costs $1.99 a year, or $5.99** for a lifetime subscription. HOWEVER, the Mobile Learn app also has limitations on the features that are supported.
SUPPORTED MOBILE APP FEATURES feel free to use these features via the mobile app

  • Blog entries
  • Journals entries
  • Discussion postings
  • Mobile Tests/Quizzes - Mobile-compatible tests are specific tests that are created FOR the mobile app—check with your instructor to find out whether the tests/quizzes in your course are mobile-app-compatible.

UN-SUPPORTED MOBILE APP FEATURES
do NOT use these features via the mobile app

  • Assignment submissions
  • Wiki entries
  • Tests/Quizzes
  • Any other graded submissions

** GCC receives no money for Mobile Learn app purchases by students, faculty, or staff.


Google Chrome – Page(s) Unresponsive/Kill Page(s) Error

Date Posted: January 20, 2014

RESOLVED as of January 31, 2014
Google Chrome has fixed this issue with the release of version 32.0.1700.102 m. Google Chrome updates itself automatically, so you should already be updated to this version. If you continue to run into the issue detailed below, please close Google Chrome and restart your computer. Read more about the update here.

Google Chrome pushed an automatic update to their browser before the start of the Spring 2014 semester. This update includes a bug that affects the scrollbars in pop-up windows and windows with frames. The malfunctioning scrollbars cause the page to become unresponsive.

This is not an issue with eLearning or GCC web-properties. This is an issue with the Google Chrome browser, version 32.0.1700.76. You can read more about the issue here.

Until Google Chrome offers an update that fixes the issue, please use Internet Explorer 10 or 11 in order to access your online course. If you are on a Mac, you can use Mozilla Firefox. We do not suggest Safari.